Terms and Conditions for Online Purchase
1. General
1.1 在本網上購物條款及細則及電子商店特別條款（定義見下）（統稱「本條款及細則」）中，「菌敵寶」或「我們」是指金泰（中港）有限公司旗下品牌菌敵寶之業務，而「客戶」或「您」是指任何在我們訂購貨品或服務的個人、機構或公司。請在使用本網頁或我們的應用程式（統稱「電子商店」）之前仔細閱讀本條款及細則。閣下使用電子商店或其中任何部分，即表示同意閣下已閱讀本條款及細則，並且接受和同意受本條款及細則所約束。
1.2 We shall make every effort to ensure that prices, details and sizes of products at our e-store are up-to-date. Prices are subject to change without prior notice and all orders are subject to our acceptance at our sole discretion and stock availability.。
1.3 All photos and images of the products displayed on our eStore are for illustration purposes in order to help you recognise the products only. The actual size, dimension and colour of the products may differ.。
1.4 We shall make every effort to ensure product(s) displayed at our e-store are in stock. If from time to time any products become out of stock, we reserve the right to offer alternative product(s) of similar value and style. 。
1.5 All orders are subject to confirmation of final availability and we reserve the right to reject the order in the event that any of the products or services requested are unavailable. 。
2. Registration
2.1. You are required to first register (online or otherwise) as our user before you can order goods or services in the electronic store. During the registration:
• You must provide us with accurate, complete and up to date registration information;
• You must safeguard your username and password;
• You authorise us to assume that any person using the e-store with your username and password is either you or is authorized to act for you;
• We have the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.
2.2. Please inform us immediately of any changes to the information that you provided via our Customer Service Department or by logging into your account profile so that we can communicate with you effectively.
電郵: info@guardable.com.hk
3. Privacy protection
We are committed to safeguarding the privacy of individuals with respect to personal data. We therefore make sure that our policies and practices in relation to the collection, use, retention, transfer and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) under the laws of Hong Kong.
4. Payment
4.1Our e-store accepts payment by designated credit cards, debit cards or other designated electronic means as specified by us. All product prices listed are in Hong Kong dollars. The prices listed in our e-store may differ from the prices of the same products in our physical shops. The applicable price of a product shall be the price listed in our e-store or physical store as at the date of purchase.
4.2 Acceptance of orders is subject to our sole discretion. A final receipt will be issued to you when goods are delivered to your address, or goods are collected at our physical store (or Express).
5. Notification for ordering
5.1 Our e-store only accepts orders for delivery to the specified delivery address in Hong Kong. Please see Shipping Conditions for additional shipping charges.
5.2 Placing an order means you agree to purchase products or services and appoint us to deliver the same on your behalf to your specified delivery address in accordance with these Terms and Conditions. After receiving your order, we will acknowledge receipt of your order. However, it is not an acceptance of your order. We reserve the right to reject any purchase order without giving any reasons. In the event that we are unable to accept your order (for example due to payment issue), we will notify you by phone or email.
5.3 If your order is accepted by us, we will confirm with you accordingly and advise the date and time of delivery.
6. Delivery service
(only in Hong Kong)
6.1 For each purchase of HK$100 or above in the e-store, the shipping fee for the order can be waived, and one order can only be delivered to one delivery address.
6.2 When the purchase amount is less than HK$100, the goods will be delivered to the delivery address on the order by default by freight collect.
6.3 Normally, the orders will be sent within about 2 working days (to the designated address), payment is confirmed and you received "Guardable eStore Order Processing" email. However, delivery service in Sunday and Public Holiday will be suspended and postponed to the next working day. Delivery time may be affected by seasonal holidays (i.e. Christmas, Chinese New Year, and Easter)or in the situation of overwhelming orders.
6.4 Delivery will be delayed if a typhoon signal No.8 is raised or a black rainstorm warning is in effect.。
7. Exchange terms
7.1 Under normal circumstances, we would not accept any request for exchange of products or cancellation of orders
7.2 您於收取貨品時（郵寄/速遞）必須立即檢查所訂購之貨品是否存有損毀及齊全。若發現所訂購之產品出現破損(非包裝盒破損)，可影相WhatsApp至55188825或致電我們的客戶服務部安排跟進。
7.3 The original purchase receipt or the relevant electronic receipt must be presented to us before an exchange of products can be accepted. Replacement items must be free of any man-made damage, damage or signs of being wet.
8. Others
8.1 Force majeure: We shall not be liable for any delay or failure to perform caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond our control.
8.2 We have the right, at any time, or from time to time, to modify or vary or supplement all or any of the provisions under these Terms and Conditions without prior notice.
8.3 In case of any dispute, our determination shall be final.
8.4 本條款及細則將按照中華人民共和國香港特別行政區法律詮釋，而您及我們同樣受香港法院所管轄。我們可能不時對本條款及細則作出更正修改而不向您作預先通知。
